Subject: United Air Lines......you'll love
it!!!!
A musician named Dave Carroll
recently had difficulty with United Airlines.
Dave spent over 9 months trying to
get United to pay for damages caused by baggage
handlers to his custom Taylor
guitar.
During his final exchange with the
United Customer Relations Manager,
he stated that he was left with no
choice other than to create a music video
for YouTube exposing their lack of
cooperation.
The Manager responded: "Good
luck with that one, pal."
So he posted a retaliatory video
on YouTube.
The video has since received over
6 million hits.
United Airlines contacted the
musician and attempted settlement in
exchange for pulling the video.
Naturally his response was: "Good luck with that one, pal."
Taylor Guitars sent the musician 2 new custom guitars in appreciation
for the product recognition from
the video that has led to a sharp increase in orders.
Here's the video:
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Thursday, November 7, 2013
Subject: United Air Lines......you'll love it!!!!
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2 comments:
Got a customer complaint? Post the hell out of it on YouTube and inform the company that screwed you.
Maybe this is the video that has to get out there to show the need for cameras at airports in the baggage areas, as maybe more things are stolen and damaged than in the public, and that there Does NOT need to be Cameras in high school girls locker rooms and showers to keep them safe!
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